Management and Leadership Essentials – Two-Day Training Seminar


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Book Now

To book your place on this seminar, or for details of discounts for group bookings, please email David Leakey on [email protected] or phone on +44 20 7661 7817.


This is a two-day training course taking place on Thursday 21st and Friday 22nd March

This interactive and engaging training course provides an overview of the essentials of management and leadership. Day one focuses on a “management and leadership triangle” that provides a core foundation for both management and leadership roles.  We will explore the overlap and differences between management and leadership and different styles of management. Then we will address how to set clear objectives, support people’s motivation, and give and receive constructive feedback. These are three areas that can make a massive difference to the perception of your performance as a manager and leader. 

On day two, we will look at four key aspects of leadership that will enhance your ability to lead teams and to progress further in your career. We will consider how to lead teams, fostering the spirit of collaborative effort, wherever you and your colleagues are situated. We will address what it means to be a strategic leader. We will explore how you can better lead people through change. And we will consider how you can be a catalyst for continuous improvement as a leader.

Guest Speaker

Michael Wernick is a former Clerk of the Privy Council and Secretary to Cabinet in the Canadian Civil Service.

In his role as the Clerk of the Privy Council, Michael helped the Prime Minister and his new government implement its agenda, and as Head of the Public Service, he drove a renewal agenda, tabling four annual reports on the state of Canada’s public service. With 28 years as an executive in the federal public service, including 17 years in the community of Deputy Ministers, and three as Clerk, Michael is one of Canada’s most experienced and influential public sector leaders.

During the seminar, Michael will be providing strategic insights and perspectives on management and leadership from the highest levels of government.

Who is the seminar designed for?

This very practical course is designed for both new and experienced managers and leaders (as well as those who aspire to a leadership role in future) as it will provide insights and best practice that will develop your skills further whatever your existing level of experience or seniority. It addresses the core ingredients of successful management and leadership, with an emphasis on effective communication. As well as helping those with line management responsibility, it will also enhance the people management skills that you need for managing projects and for leading organisations and teams through change.

How will you benefit from attending?

By attending this training, you will develop a range of success skills that will help you as a leader and manager. As well as supporting your own skills development, the event will examine practical ways to help you to communicate better, build trust and collaboration, and help you to motivate those you lead.

Learning outcomes

You will:

  • Understand how to develop and communicate clear objectives and how to help your team focus on what matters most
  • Gain ideas of motivating and developing people in your team
  • Explore best practice in giving and receiving feedback to those you work with
  • Understand how to empower and inspire your team
  • Learn effective approaches for managing problems that teams can typically encounter
  • Know the essential ingredients of strategic leadership and what it means for you
  • Be able to lead effectively in time of change
  • Gain ideas for promoting continuous improvement

Book Now

To book your place on this seminar, or for details of discounts for group bookings, please email David Leakey on [email protected] or phone on +44 20 7661 7817.

Times on the Agenda are in Coordinated Universal Time (UTC)
Start time in Eastern Time 08:00. Finish Time 13:00
Start time in the UK 13:00. Finish Time 18:00

Day One Thursday 21st March – The Management and Leadership Triangle

13:00 Introduction to Course

Management and Leadership Overview

  • The key ingredients of leadership and management
  • How objective setting, motivation and feedback support each other
  • Different management and leadership styles


Objective Setting

  • SMART objectives
  • Inputs, outputs and outcomes and why the difference is important
  • Measuring what matters
  • Time management and balancing different priorities

Long Break

Motivating People

  • Setting a direction that inspires people
  • Effective delegation
  • Emotional intelligence
  • Genuinely listening to people
  • Options for developing people
  • Coaching skills
  • Avoiding the things that demotivate people


Giving and Receiving Feedback

  • Ongoing feedback and feedback in formal performance management
  • What works with giving feedback?
  • Why managers and leaders need to receive feedback and how to encourage people to give you feedback
  • Managing upwards and giving upwards feedback
  • Feedback skills exercise

Further Questions

18:00 Close of Day One

Day Two Friday 22 March – Leading Teams and Change

13:00 Introduction to Day Two

Leading Teams

  • Six different leadership styles and when they are appropriate
  • Creating a clear vision that is shared by the team
  • Building a shared commitment to delivering objectives
  • Valuing diversity and building inclusive teams
  • Managing conflict
  • Leading remote and hybrid teams


Leading Strategically

  • What it means to be a strategic leader?
  • The four tasks of strategic leadership
  • Focus and choice
  • Time management as a leader
  • The language of influential leaders (communication skills)


Leading People Through Change

  • Different types of change and how people may react
  • Project management and change management compared
  • Eight errors that cause change programmes to fail
  • Leading people through change
  • Addressing resistance to change
  • Agile leadership – adapting and changing


Leading Continuous Improvement

  • Productivity and continuous improvement
  • Measuring progress
  • Benchmarking
  • The leader as catalyst for improvement
  • Systems thinking and leverage points for improvement
  • Building a continuous improvement culture

Review of Course Insights

  • Delegates discuss key insights for improving their management and leadership as part of a coaching exercise

18:00 Close of Course

Our L&D ethos

  • We’re here to enable you to perform better

Our L&D team

  • All former practitioners, now professional trainers, our L&D team have provided open and bespoke solutions for more than 100,000 public servants from 120 countries

Our L&D seminars

  • A vast reservoir of international, transferable knowledge and perspectives about effective, delivery-focused approaches to working smarter in the public sector


The price of attending this two-day Training Seminar is:
GBP£ 800 per person
USD$ 990 per person
CAD$ 1,360 per person
EUR€ 930 per person

Book Now

To book your place on this seminar, or for details of discounts for group bookings, please email David Leakey on [email protected] or phone on +44 20 7661 7817.

Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services.


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